![]() Overall, the job itself is easy and the people are very cool, but the management is incompetent and too young to know how to handle situations with professionalism and upper management like GM are rarely there as he is also the GM of another iPic as well. They also hold grudges for no apparent reason since they do not truly know the work ethic of ushers because they are cleaning cinemas but managers are never present in the cinemas with the ushers. They have a high turnover rate which is what they are aiming to do. ![]() During down times they expect you to help out other departments but when I needed help it was very rare that they or anyone would come and help. I would say that the work environment is very toxic since there are times were it is chaotic and down times where there is nothing to do and get yelled at by managers for not doing anything. The only thing that kept me working there was coworkers that were cool and became good friends. There is no clear organization in operations and communications are very poor. Nepotism is very clear as they have formed a group of some of the staff that has been there a while and it feels concerning that wronging someone in that group will have an effect to how the managers treat you. When it comes to the staff they are rude and don't really care. Status: Inactive Registration: State ID: 77105407 Reg. To customers they are how you would expect them to be, courteous and understanding. My bill was almost 80 bucks my experience was definitely not worth that.Managers are very young and incompetent when situations arise with staff. Will find it extremely difficult to come back to this theater after such a lopsided money for service exchange. Skip to Movie and Times Movie Times Calendar. iPic Theaters at The Promenade Bolingbrook - Movies & Showtimes Bullet Train Movie Poster DC League of Super-Pets Movie Poster Easter Sunday Movie Poster. Ticketing Options: Mobile, Print, Kiosk See Details. The waitress was extremely nice the whole time and I honestly feel bad that she has to work under such poor conditions. Regal Bolingbrook Save theater to favorites 1221 W. I dont blame the waitress or the staff for this mishap I blame the managers on all levels for 25 dollars per ticket and 25 dollars for 5 beers I expected better service. Was brought my receipt and was charged for the chicken waitress brought back correct receipt after flagging her down. You could tell the waitress was under the gun and overwhelmed. Waited 10 more minutes told our waitress about the candy and was brought out chicken by another waitress told her we didnt order any chicken. Which isnt the end of the world but they forgot the candy. We were very understanding and reasonable but it took us over 40 minutes to get our 5 beers which ended up being miller lights instead of the requested bud light. We were told after our waitress took our order to please bare with them as they were understaffed. Pretty disappointed, ordered a bucket of bud lights and some milk duds. You also get free popcorn and in seat food serviceThank you IPic I will return many times. The stanard seats are 12.00 and recliner seats are 15.00. ![]() They take your temperature before you pay for your ticket and hand sanitizer all over. You must wear mask unless you are eating and drinking. If anyone is worried about going to the theater come to IPic and no worry. What more could you ask for to say I am sorry. Thursday night when this happen that was the most people I have seen in the theater There has been plenty of space to social distance) Because of the glitch they gave everyone in the theater in our showing got free dessert and a free movie pass to return. (I must say been going to I Pic since covid in March. Because of the problem they went ABOVE AND BEYOND. ![]() It took no more than 3 to 4 minutes and back to the movie. They had a small glitch in the film about 10 minutes into the movie at Honest Theif. You could eat off the floor if needed to. It was the cleanest place I have been since the Covid including alot of places I shopped for grocery and are at.
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